Grenfell Tower Help Page

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This page provides general information, advice, numbers, addresses and help regarding the Grenfell Tower fire in West London.

Missing Person Enquiries

According to the Guardian Newspaper today (15/06/2017), 37 victims of Grenfell Tower fire are currently in hospital with 17 of those receiving critical care. The hospitals ask that if you are concerned that someone you know may have been hospitalised due to the Grenfell Tower fire to call the following phone number.

The Grenfell Tower Incident Line
0800 0961 233

Calling this number will playback a recorded message requesting you to press either

  • 1 to Report someone you are concerned about
  • 2 to Cancel a previously submitted report

Alternatively you may wish to register missing persons directly by going to to the

Rugby Portobello Trust
221 Walmer Road, London,W11 4EY

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Healthcare Contacts

If you are a resident of Grenfell Tower or the surrounding area you may have healthcare needs. Fumes, ash and dust may affect your breathing, causing you to cough or have irritable eyes. The details below will assist in finding the appropriate healthcare for your needs.

 Call NHS 111

…if you urgently need medical help or advice but it’s not a life-threatening situation. You can also call NHS 111 if you’re not sure which NHS service you need.

Call 999

…if someone is seriously ill or injured and their life is at risk.

Visit a walk-in centre, minor injuries unit or urgent care centre

…if you have a minor illness or injury (cuts, sprains or rashes) and it can’t wait until your GP surgery is open.

Use this link to find a Walk-in, Urgent Care centre for the Grenfell Tower area.

Ask your local pharmacist for advice –

…your pharmacist can give you advice for many common minor illnesses, such as diarrhoea, minor infections, headache, travel advice or sore throats.

Use this link to find local pharmacies for the Grenfell Tower area.

Make an appointment with your GP

…if you are feeling unwell and it is not an emergency.

If you have been displaced and cannot access your normal GP, you may visit alternative GPs closer to where you are. For example, if you will be staying with relatives or friends, out of town for some time, you can walk in to the nearest GP’s surgery and register temporarily. This will allow you to continue to receive with your regular prescriptions and medication.

Information for Displaced Residents

For those residents who have lost their homes due to the fire, The Westway Sports Centre which is now the Family and Friends Reception will be open throughout the night to provide emergency accommodation. For your safety, the facility will be staffed by police.

1 Crowthorne Rd, London W10 6RP

If you wish to call to discuss your accommodation needs, please call The Royal Borough of Kensington and Chelsea on…

020 7361 3008

Anyone else offering accommodation or help to residents displaced by the Grenfell Tower fire, please contact the council by email including your name, contact number and availability. Also state if you have any specialist skills

Advice for Volunteers

Shortly after pictures of the distress caused by the Grenfell Tower fire were witnessed by Londoners and people across the country, donations of food, water, clothing, toys and personal hygiene items came flooding in from the general public. Many centres were set up locally to receive donations but these are now become full to capacity. What is now required are volunteers to help process, organise and pack the items to allow them to be dispatched to those in need.

Westway Sports Centre
1 Crowthorne Rd, London W10 6RP
Phone: 0333 005 0442

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Latymer Christian Centre
116 Bramley Rd, London W10 6SU
Phone: 020 8969 2290

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Maxilla Social Club
2 Maxilla Walk, London W10 6NQ
Phone: 020 8969 2308

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Boxes Only Please

The above centres now have more than enough provisions to aid the families and individuals who have lost everything due to the fire but would greatly appreciate donations of empty, strong cardboard or packing boxes for the transportation and storage of the provisions.

Other Items

To help handle other items such as clothes, toys and tinned food etc. the centre normally used to process donations for victims of the War in Syria is being used temporarily for Grenfell Tower fire donations. Location to be announced shortly.




A number of fundraising initiatives have been set up to provide financial assistance to those affected by the Grenfell Tower Fire. Links are provided below.

The Kensington and Chelsea Foundation Grenfell Tower Appeal

Latymer Community Church Grenfell Tower Support



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